Saturday, February 25, 2012

CBS- Fulfilling Your Inmate Phone Card Service Needs

By Elmer Richardson


Correctional billing services or CBS is a customer care division of the two subsidiaries of Securus Technologies which are namely Evercom Systems, Inc. and T-Netix, Inc. It forms an integral part of the inmate telephone system. When compared to a traditional telephone service, an inmate telephone system will have a few extra features like live call monitoring and recording. Alerts can also be sent if the inmate calls a flagged number. It can also be shut down remotely for security purposes.

The most important purpose or function of an inmate telephone system is to help the various inmates get in touch with their respective families. It helps to know that there is somebody out there who cares and looks forward to seeing you. The worse thing will be to completely miss out on your family while you serve your sentence. Different types of phone card services are provided by the correctional billing services to give better options for calling.

There are essentially three types of correctional billing services and they are advance connect, direct bill account and traditional collect account. In the advance connect plan, you can make calls as long as you have the necessary funds in your account. Therefore you have total control over all your calls. You will be required to keep a minimum funding account of $25. You can access your account anytime to know where you stand by simply calling the appropriate agent or by going online to its website.

Other than an advance connect option, you can go for the direct bill account especially if you're an attorney or a bail bondsman. You will be able to call cell phones using this option but doing so will be subject to various facility restrictions. An itemized monthly statement that shows all your call activities can also be acquired.

The other option is to get a traditional collect account which will be automatically created if you accept a collect call. In this option, your phone number will serve as the account number and you will get a 90 day spending limit. The charges of your collect calls will be deducted from your spending limit and the total amount will be added to your monthly phone bill. You can go through the various correctional billing services to find an ideal one.




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